About us About us

About us About us

In 2019, I found myself embarking on a journey with a new puppy, eager to provide the best training and care possible. However, as I delved into the market for suitable products, I couldn't help but notice a glaring gap in innovation and quality. The options available seemed outdated, bland, and lacking the thoughtful design that a fellow dog owner could truly appreciate.

Feeling inspired to make a difference, to create something that genuinely understood the needs of both dogs and their owners, I decided to take matters into my own hands. Total Pet was born as a response to this void in the market, a testament to the belief that there's always room for improvement.

The breakthrough moment came with the introduction of our 10m Nylon Training Lead, a product born out of a desire for durability, functionality, and a touch of innovation. This lead was more than just an item; it was a solution to the challenges I, as a dog owner, faced while training distance commands and recall with my furry companion.

Since those early days, Total Pet has flourished, moving from strength to strength. The core of our mission has been to continually develop products that not only meet but exceed the evolving needs of dogs and their owners.

Our dedicated team, although small in size, pours their passion and commitment into realizing this goal. Nestled in the heart of Burnley, Lancashire, we meticulously handle all aspects of product creation and customer service from our base.

Being a small UK business, every order we receive holds a special place in our hearts. We genuinely appreciate the trust our customers place in us. Our commitment to providing excellent customer service is unwavering, with someone always available to assist, day or night. Feel free to reach out via our 'Contact Us' page – we'd love to hear from you.

Thank you for being part of the Total Pet journey.